Official AI Agents Platform · SimCodec

Autonomous AI Agents for Voice Calls, WhatsApp & ERP

Automate your company operations with cognitive agents that answer voice phone calls in real time (latency < 600 ms), handle WhatsApp customer support, and issue quotes and invoices inside your ERP.

LIVE VOICE ASSISTANT ACTIVE

Test our technology live by calling "Cyntia"

Call our main telephone line, wait 2 seconds, and speak naturally with our AI assistant. Ask questions, request quotes, or book meetings.

+593 99 726 6838 Direct phone call · Sub-600ms latency

3 Types of AI Agents We Tailor for Your Business

We engineer and ground every agent around your business rules, catalogs, and real workflows.

1. 24/7 Voice Phone Agent

Connected to landlines, mobile numbers, or SIP PBX trunks. Handles inbound calls, takes orders, qualifies leads, and resolves support tickets around the clock.

  • Realistic Latin American voice synthesis
  • Conversational latency under 600 ms
  • Seamless handover to human specialists

2. WhatsApp & Telegram Bots

Official WhatsApp Business API and Telegram deployment. Handles hundreds of simultaneous chats with RAG architecture: zero hallucinations, grounded in your catalog.

  • Semantic search in product manuals
  • Automated dispatch of PDFs and brochures
  • National tax ID and payment validation

3. Executive ERP & Calendar Assistant

An internal AI assistant connected to SQL databases and invoicing software. Command it to issue PDF quotes, book meetings, or generate SRI electronic receipts.

  • Instant PDF quote generation
  • SRI electronic invoicing integration
  • Sync with Google Calendar & Outlook

Proven Operational Impact

Why leading businesses worldwide are replacing rigid IVRs with autonomous cognitive agents.

-70%

Cost Reduction

Drastically reduce cost-per-contact compared to legacy call centers.

< 600ms

Real-Time Latency

Seamless voice flow without awkward pauses via optimized audio pipelines.

24/7/365

Continuous Uptime

Commercial and technical intake during holidays, nights, and weekends.

+40%

Conversion Rate

Zero missed opportunities; instant quotes when buyer intent is highest.

How We Deploy Your AI Agent in 4 Steps

A structured methodology ensuring technical precision, data safety, and high adoption.

Paso 01

Assessment & Scoping

We analyze your channels and identify high-ROI automation workflows.

Paso 02

Data Grounding & RAG

We index documentation and connect APIs to your core business systems.

Paso 03

Pilot & Calibration

We test with real calls in a supervised staging environment to tune accuracy.

Paso 04

Launch & Monitoring

Production deployment with real-time call analytics and continuous tuning.

High-Level Engineering in Ecuador

Ready to deploy AI Agents in your business?

Schedule an engineering assessment in Quito or call +593 99 726 6838 to test Cyntia live.